Privacy Policy Introduction
At Viking Air, your privacy is important to us. This Privacy Policy explains how we collect, use and safeguard your personal information when you visit our website, contact our team, or use our HVAC services in St. Petersburg, Florida, and the surrounding areas. We are committed to maintaining transparency about our data practices. Therefore, we ensure your information is handled responsibly and in compliance with applicable laws. By using our services or submitting your information, you consent to the terms outlined in this policy. This helps us provide you with reliable, professional air conditioning service and support.
How We Use Your Information
Who We Are
Our website address is: http://vikingcoldair.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form. We may also collect the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we may also set up several cookies to save your login information and your screen display choices. Login cookies last for two days. Screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. When you log out of your account, the login cookies will be removed.
Furthermore, if you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction if you have an account and are logged in to that website.
Who we share your data with
At Viking Air, we are committed to maintaining the privacy of our customers. We may share your personal information with trusted third-party partners. This may include service providers who perform services on our behalf, such as scheduling appointments, customer support, order fulfillment and marketing activities. We only disclose your data to third parties in accordance of this Privacy Policy for the purpose of delivering and improving our HVAC services or as otherwise required to fulfill our business operations. Additionally, where required by applicable law or by policies governing personalized advertising, we will obtain your explicit consent before sharing your data for purposes that require such consent. We ensure that all third-party partners adhere to strict privacy and data security standards aligned with legal requirements and relevant industry practices.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information in the user profile. All users can see, edit or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Our Privacy Policy And Your Rights
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you. This includes any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we keep for administrative, legal or security purposes.
Where Your Data Is Sent
When you contact Viking Air, the personal information you provide is sent directly to our internal scheduling team and relevant staff members. This may include your name, contact details and your service request. The information ensures that we can effectively schedule your HVAC service, respond to your inquiries or address any questions you may have. We take measures to ensure that your data is securely transmitted and accessed only by authorized personnel. Your information is not shared beyond our team for these purposes unless required to fulfill your request or by applicable law.
If You Have Questions About This Privacy Policy, Call Viking Air
If you have any questions about this Privacy Policy, please contact our team. You can reach us by phone to speak directly with a member of our staff who will be happy to assist you. Call (727) 777-5200 or contact us online here. We value your trust and are committed to providing clear, prompt, and transparent communication regarding your privacy and the protection of your personal information.
